Shipping Policy
At BestPhysioShop, we are committed to delivering your orders quickly, safely, and reliably across Pakistan.
Please review our shipping terms carefully before placing an order.
🔹 1. Order Processing
Orders are processed within 1–2 business days after confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
You will receive a confirmation via SMS, WhatsApp, or email once your order is confirmed.
🔹 2. Delivery Time
Major Cities: 2–5 business days
Remote Areas: 5–7 business days
Delivery times may vary depending on your location and courier partner.
> We always try our best to deliver as fast as possible.
🔹 3. Shipping Charges
Shipping costs depend on your location, package weight, and order value.
Final shipping charges are displayed at checkout before payment.
Occasionally, we offer free shipping during promotions or on minimum order values
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🔹 4. Cash on Delivery (COD)
COD is available in most cities and towns across Pakistan.
Please ensure your phone number and address are correct for smooth delivery.
Refusing or repeatedly cancelling COD orders may lead to account restrictions
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🔹 5. Order Tracking
Once your order has been shipped, you will receive a tracking number via SMS or email.
You can use this tracking ID on the courier’s official website to check your delivery status.
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🔹 6. Delivery Delays
Delivery may be delayed due to:
Weather or natural disasters
Courier service issues
Incorrect or incomplete delivery address
National holidays or lockdowns
> We will do our best to notify you if there’s any unexpected delay.
🔹 7. Damaged or Lost Packages
If your order arrives damaged, please record an unboxing video and contact us within 24 hours.
We will verify the issue and arrange a replacement or refund (as per our Return Policy).
BestPhysioShop is not responsible for delays or loss caused by incorrect address details provided by the customer.
🔹 8. International Shipping
Currently, we ship within Pakistan only.
International shipping options may be introduced in the future.
🔹 9. Contact Us
For shipping questions or delivery-related support, please reach out:
Email: bestphysioshop@gmail.com
Phone: 0333 4258731